IKONIC LABS — AI AGENCY — EST. 2021
/VOXLEAD
AI Voice Agents · HealthTech
Live in Production

VOXLEAD

AI Receptionist for Med Spas

A 24/7 autonomous AI voice receptionist engineered specifically for luxury MedSpas and aesthetic clinics. VoxLead answers every inbound call with sub-450ms voice latency, resolves clinical treatment FAQs, books appointments directly into EMR calendars, and recovers lost practice revenue from missed calls.

Category

AI Voice Agents · HealthTech

Status

Live in Production

Key Results

Call Coverage24/7/365
Voice Latency< 450ms
Consultation Lift+30%
VOXLEAD
voxlead
01 — The Challenge

What Was The Problem?

Aesthetic clinics lose 35% to 42% of inbound phone calls during treatments, lunch rushes, and after hours. 80% of callers hang up on voicemail and call a competitor, leaking over $150,000+ in annual clinic revenue.

02 — The Objective

What We Set Out To Build

Engineer a natural-sounding duplex AI voice agent with sub-500ms response time, real-time clinical protocol guardrails, direct bi-directional EMR sync (Zenoti, Vagaro, Boulevard, GoHighLevel), and automated deposit locks via Stripe.

03 — Key Screens

Product Interfaces

Live Voice Receptionist Platform
[VOICE AI PLATFORM]
Screen 01

Live Voice Receptionist Platform

Production interface deployed at voxlead.online featuring real-time inbound call dispatching, clinical FAQ reasoning, and automated appointment scheduling.

VOICE: LIVEKIT + DEEPGRAMSTATUS: LIVE PRODUCTION
EMR Sync & Revenue Recovery Engine
[EMR INTEGRATION]
Screen 02

EMR Sync & Revenue Recovery Engine

Bi-directional integration with Zenoti, Vagaro, Boulevard, and GoHighLevel to automatically lock consultation deposits and prevent double booking.

EMR: ZENOTI / VAGAROSYNC: REAL-TIME
04 — Architecture

How It's Built

Step 01
VOICE PIPELINEDEEPGRAM + LIVEKIT + CARTESIA
Step 02
CLINICAL BRAINCLAUDE 3.5 + OPENAI + GUARDRAILS
Step 03
EMR & PAYMENTSZENOTI + VAGARO + STRIPE
05 — Results

Measured Impact

Call Coverage24/7/365
Voice Latency< 450ms
Consultation Lift+30%
No-Show Rate< 4%
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Verified Client Outcome

"VoxLead answers every single after-hours call. In our first 30 days, it captured 42 consultations we would have completely lost to voicemail, adding over $38,000 in booked treatments."

Dr. Alistair SterlingMedical Director · Radiance Aesthetic Institute
+$38K REVENUE
Ready to Scale

DEPLOY PRODUCTION

AI SYSTEMS.

We scope, architect, and ship high-impact AI systems in 2–4 weeks. Zero bloat. 100% IP ownership.

boltFast Delivery
handshakeNo Long-Term Contracts
psychologyAI-First Approach
publicGlobally Distributed Team