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Ikonic Labs — AI Agency — Est. 2021
/Industries/MedSpa & Aesthetic Clinic AI
08 — INDUSTRY VERTICAL // FLORIDA & US MEDSPAS

24/7 AI VOICE & SMS BOOKING AGENTSFOR LUXURY MEDSPAS

Capture after-hours patient inquiries, answer treatment FAQs with zero hallucinations, eliminate no-shows via automated deposit collection, and sync directly with Zenoti, Vagaro, and Boulevard.

3x More
Booking Lift
After-hours inquiry conversion
< 450ms
Voice Latency
Natural human conversational duplex
< 4%
No-Show Rate
Automated conversational deposit confirmations
02 — Core Capabilities

ENGINEERED FORHIGH-TICKET SCALE.

Stateful agent architectures designed to automate client acquisition, instant underwriting, and calendar execution.

headset_mic
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24/7 AI Voice Receptionist

Sub-500ms real-time conversational voice agent that answers inbound calls, explains treatment procedures (Botox, Laser, Fillers), and books appointments directly into clinic calendars.

Deepgram Nova-2Cartesia SonicLiveKit
chat
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Omnichannel Lead Capture

Instantly qualifies Instagram DM, Google Ads, and website consultation inquiries over SMS, collecting patient history and treatment goals.

Instagram APISMS Speed-to-LeadEMR Sync
event_available
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Direct EMR & Calendar Sync

Real-time bi-directional integration with Zenoti, Vagaro, Boulevard, and Aesthetic Record to check provider availability and reserve treatment rooms.

Zenoti APIVagaroBoulevardHIPAA Secure
verified_user
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Automated Deposits & No-Show Defense

Secures Stripe deposits during booking, dispatches HIPAA-compliant pre-treatment instructions, and sends interactive SMS confirmation prompts.

Stripe PaymentsNo-Show PreventionHIPAA
03 — Operational Economics

OPERATIONALECONOMICS.

Compare traditional front desk overhead against deterministic 24/7 AI voice receptionist infrastructure.

Operational CapabilityTraditional Manual ModelIKONIC Autonomous AI System
Inbound Call Coverage9am - 5pm Only (Misses evening calls)24/7/365 Sub-500ms Voice Pickup
Treatment Consultation FAQsStaff varies in trainingZero Hallucinations (Verified Clinical Knowledge)
No-Show Rate on Injectables18% - 25% (Costly room vacancy)Sub-4% (Automated Stripe Deposit Locks)
Cost per Booked Patient$35 - $65 in front desk payroll$1.20 - $2.50 in AI Voice compute
04 — System Integrations

AESTHETIC CLINICPATIENT PIPELINE.

Aesthetic clinics in Florida spend thousands on paid ads but lose up to 40% of patients when phones go unanswered. Our autonomous voice and SMS agents ensure zero missed consultations.

medical_services
Two-Way Sync
Zenoti EMR
event_available
Calendar Engine
Vagaro & Boulevard
credit_card
Deposit Locks
Stripe Terminal
settings_voice
Duplex Voice
Twilio & LiveKit
★ FEATURED CLIENT DEPLOYMENT

FLORIDA AESTHETIC CLINIC DEPLOYMENT

"We were missing 30+ calls every weekend. The AI voice agent booked $28,000 in injectable consultations in the first 14 days without our front desk staff being online."

Luxe Aesthetics Miami & Tampa
$28,000
Recovered Consultation Revenue
06 — FAQs

ENTERPRISE DEPLOYMENT& COMPLIANCE.

Direct answers to integration timelines, data isolation, and API security.

Yes. All audio streams and patient data are encrypted in transit (TLS 1.3) and at rest (AES-256) with zero data training retention on patient health information.
08 — Book A Call

READY TO BUILD?

LET'S TALK.

Tap the circle to start — or use the buttons below. 30-minute strategy call. No sales pitch. No commitment.

boltFast Delivery
handshakeNo Long-Term Contracts
psychologyAI-First Approach
publicGlobally Distributed Team